PICKLESCOOP.COM

EDUCATION:
Delgado Community College New Orleans, LA 1998-December 1999
Associates of Science (Computer Network Engineering Technology)
3.5 GPA overall

University of New Orleans New Orleans, LA 1996-1997, 2000-2003

Grace King Senior High School Metairie, LA 1996
3.25 overall GPA

COMPUTER
EXPERIENCE:
Computer repair/maintenance
Networking: peer to peer, client/server, Cisco, Timeplex, Spectra Logic Tape Library solutions.
Software: VMWare, Microsoft Office, Zen for Workstations, GroupWise, HTML
Backup Applications: ArcServe, CommVault, Tivoli Storage Manager
Operating Systems: DOS, Windows (3.X, 9X, ME, XP, Vista, NT, 200X) , Novell Netware, Linux (RedHat, Ubuntu)

PROFESSIONAL
EXPERIENCE:

My IT LLC Metairie, LA
Network Administration Sept 2008-present
Provide PC support to clients, plan and implement server & application upgrades/replacements, Disaster Recovery.

Capital One Bank (formerly Hibernia National Bank) New Orleans, LA
Senior Associate/ Backup Administrator April 2004 – Sept 2008
Troubleshoot LAN and WAN issues, administration on 500+ Microsoft and Novell servers, maintenance of user data, implementation of new software and servers, troubleshoot single user issues, Disaster Recovery, and administration of 3 backup environments.

Network Systems Monitor Feb 2000 – April 2004
monitor Network connectivity, troubleshoot and dispatch personnel to repair computer equipment.

CompUSA Metairie, LA 1997-1998
Retail Salesman
Maintained inventory, provided customer service, product knowledge
Salmen Scout Reservation Perkinston, MS Summers 1998-1999
Administrative Assistant/Computers Merit Badge Counselor
Created digital slide show, taught Computers merit badge, maintained camp database, performed computer maintenance, administered peer to peer network, provided customer service, answered phones.

PROFESSIONAL CERTIFICATIONS:
MCP – Windows Server 2008 – Network Infrastructure
MCP - Windows 7 Configuration
COMPTIA Network +
Commvault Certification of Administration
Commvault Certification of Support

AWARDS:
Eagle Scout
Young American Award

REFERENCES:
Available upon request